ATS Match AI

Frequently Asked Questions

Find answers to common questions about our service, features, and billing.

Getting Started

How do I create an account?

Click the "Get Started" button on the home page and fill in your information. You can also sign up with your Google or LinkedIn account.

Is there a free trial?

Yes, we offer a free plan with basic features. You can upgrade anytime to access premium features.

What information do I need to provide?

Just your email address and a password to create an account. Your resume details can be added later.

Features

How does the ATS Analyzer work?

Our AI scans your resume against known ATS requirements and provides a score with specific recommendations for improvement.

Can the AI Resume Builder create a resume from scratch?

Yes, you can start from scratch or upload an existing resume to improve. Our AI guides you through each section.

What formats can I download my resume in?

We support PDF, Microsoft Word (.docx), and plain text formats.

Subscription & Billing

How much does a subscription cost?

We offer Free, Pro, and Premium plans. Check our pricing page for detailed information.

Can I cancel anytime?

Yes, you can cancel your subscription anytime. Your access continues until the end of your billing period.

Do you offer refunds?

We offer a 30-day money-back guarantee for annual subscriptions.

Account & Security

Is my data secure?

Yes, we use enterprise-grade encryption and comply with industry security standards to protect your data.

Can I change my email address?

Yes, you can update your email address from your account settings anytime.

What happens to my data if I delete my account?

Your account and associated data will be permanently deleted within 30 days of deletion request.

Still have questions?

Contact our support team at support@atsmatchai.pro or visit our Help Center for more information.